Terms of service

1. Overview These Terms of Service ("Terms") govern your use of animatiq.co.za (the "Site") operated by Animatiq™ ("we", "us", "our"). By placing an order or using our Site, you agree to these Terms.

2. Products We sell smart pet feeders with vision and voice features. Product descriptions, images, and specifications are as accurate as possible. We reserve the right to limit quantities or discontinue products at any time.

3. Pricing & Payment All prices are listed in South African Rand (ZAR) and are inclusive/exclusive of VAT as indicated. We accept payment via the methods displayed at checkout. We reserve the right to correct pricing errors.

4. Orders & Cancellations Orders are confirmed by email. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud. You will be notified and refunded promptly.

5. Shipping & Delivery Delivery timelines are estimates and not guaranteed. Risk of loss passes to you upon handover to the courier. We are not liable for delays caused by third-party carriers.

6. Returns & Refunds Please refer to our [Refund Policy] for full details on returns, exchanges, and refunds.

7. Warranty Our products come with a limited warranty against manufacturing defects. Warranty does not cover damage from misuse, accidents, or unauthorized modifications.

8. Intellectual Property All content on this Site — including the Animatiq™ name, logo, images, and copy — is our property and may not be reproduced without written permission.

9. Limitation of Liability To the fullest extent permitted by South African law, Animatiq™ is not liable for indirect, incidental, or consequential damages arising from use of our products or Site.

10. Governing Law These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

11. Changes to Terms We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance.

12. Contact Questions? Reach us at animatiqpetfeeder@gmail.com.